Moja7's Privacy Policy

Introduction

moja7 is built on your trust. We believe every player's personal information belongs to them — and protecting that information is our responsibility. This Privacy Policy This document applies to all moja7 platform services — including the website, mobile app, and customer support channels.

When you register with moja7, play games, or get in touch with us, certain information naturally comes our way. This page explains where we store it, how we use it, and whether we ever share it with anyone.

Adhering to this Privacy Policy is an obligation for moja7 — not just a legal formality. We believe in transparency, which is why we explain everything in plain, straightforward language, free of legal jargon.

What Information Is Collected

Moja7 only collects information that is genuinely necessary to provide our services. We do not gather data beyond what is required. Below is a breakdown by category :

We never collect or store your bank account password, card PIN, or full credit card number.

How information is collected

Moja7 collects information in several ways. Some is provided directly by you; some is collected automatically:

• Provided directly: Information you provide at registration, during KYC verification, or when contacting support.
• Automatically collected: When you use our site or app, technical information is collected through cookies, log files, and tracking pixels.
• From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad, Rocket) and necessary information from identity verification services.
• From Public Sources: Relevant information from government databases for fraud prevention and regulatory compliance.

How Your Information Is Used

Moja7 uses your information only for defined, legitimate purposes. We do not use any data for unrelated reasons:

• Account management: To secure account registration, login, and account safety.
• Service Delivery: For processing gaming services, deposits, and withdrawals.
• Identity Verification: To complete the KYC process and prevent fraud.
• Legal compliance: To meet regulatory requirements and report suspicious activity.
• Customer support: To handle your questions, complaints, and support requests.
• Platform Improvements: To analyse user experience and improve service quality.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Marketing (with consent): To send you relevant offers and promotions, only with your consent.

Sharing Information with Third Parties

Moja7 may share your information with third parties under limited, controlled circumstances. Your data is never sold commercially or transferred without authorization:

• Payment Providers: bKash, Nagad, Rocket — for transaction processing only.
• Identity Verification Services: To licensed agencies for KYC processing.
• Technology Infrastructure: Cloud storage and server service providers — under strict data protection agreements.
• Regulatory Authorities: To government authorities or gaming licensors when required by law.
• Law enforcement: To comply with valid court orders or assist in legal investigations.
• Fraud Prevention: Integrated with industry-standard fraud detection platforms — using anonymized data formats.

Data Processing Agreements (DPAs) are signed with all third parties. None of them may use your data for their own purposes.

Cookies Policy

Moja7 uses cookies and similar technologies to ensure platform functionality and enhance the user experience. Here is what we use:

• Essential cookies: Used to maintain login sessions, store security tokens, and save language preferences. Disabling these will prevent the site from functioning properly.
• Performance Cookies: To analyse page load speed, error reports, and usage patterns.
• Functional Cookies: To remember your preferences, such as game volume settings and favorite game categories.
• Analytics Cookies: To generate overall usage statistics — always using anonymized data.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect the functionality of some services.

Data Protection Measures

Moja7 uses industry-standard technology and processes to protect your information. Our security layers include:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Encrypted storage: Sensitive data stored on our servers is always kept in an encrypted state.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: Protection against unauthorized access and cyber attacks.
• Regular Audits: Security audits and penetration testing by independent third parties.
• Staff training: A team regularly trained in data protection practices.
• Access controls: Only authorized personnel can access sensitive data.

Data Retention Period

Moja7 does not store your data indefinitely. Specific retention periods apply to each type of information:

After the retention period, data is securely deleted or anonymised so that individuals can no longer be identified.

Your rights

As a moja7 user, you have important rights over your own information. Contact our support team to exercise any of these rights:

Children's Privacy

Moja7 is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

If a minor is found to have registered on our platform, we will close the account and delete all associated data immediately upon notification.

Privacy Policy Updates

Moja7 may update this Privacy Policy as needed. When changes are made, we will take the following steps:

• You will be notified in advance of any significant changes via email or in-app notification.
• The date of the latest update will always be displayed at the top of the page.
• A summary of previous versions will be kept on file with us.
• Continuing to use the platform after a new policy takes effect constitutes your acceptance of the updated terms.

We recommend revisiting this page every few months to stay up to date with our latest policy.